When your regulator sends you the notice "We will be in your office next week. Have the following items available...."
You have done everything right, as far as you know. You treat your customers with care. You don't charge a lot for your services. You don't have any complaints. Unfortunately, most examiners don't care about that. What are they looking for?
We help with:
Answering the questionnaire
Extracting policies and procedures the regulator wants to see